We had a fantastic stay at Fortuna Complex Alexander Services. the apartments were spacious, clean, and well-equipped, with a kitchenette containing basic supplies and even oil and spices. the staff, who spoke good English, were friendly and accommodating, making key pick-up and drop-off easy. Parking was available underneath the building, and the location was perfect for our hiking trips in the nearby mountains. the complex offered great value for money, especially outside the busy winter season.

Nothing negative to mention.

We stayed at Fortuna Complex Alexander Services Apartments for a hiking trip and had a wonderful experience. The location was perfect, close to the gondola and Pirin Street. We were allowed to check in early and the communication via email was prompt. They even arranged our transfer from Blagoevgrad seamlessly. The apartment was spacious, clean, and comfortable with a sauna and swimming pool included. The staff was friendly and established good communication from the beginning. We also appreciated the well-stocked kitchenette and ample supply of linens and towels. Parking was available underneath the building, making it convenient for us. we got great value for our money and highly recommend this hotel.

100% Recommend this hotel.

The location was awesome, with the gondola and main street just a stone's throw away. The sauna and swimming pool were mind-blowing, and the staff was super friendly and communicative from the start. Plus, we got excellent value for money during the off-season!

We got amazing value for money at Fortuna Complex Alexander Services Apartments. The apartments were spacious, clean, and had all the necessary amenities including a kitchenette with basic supplies. The staff was friendly and spoke good English, making our stay hassle-free. The location was perfect for our hiking adventures in the nearby mountains.

Breakfast items could have been better.

Great swimming pool and sauna. Cheap price, 5 min walk to gondola. Helpful staff, easy key pick-up. Close to lift, good facilities. Early check-in allowed. Prompt communication, arranged transfer. Big, clean apartments with balcony, extra toilet, and kitchenette. Fully-supplied wardrobes. English-speaking staff. Parking available. Good location for nearby mountain hikes.

Loved the free wellness area with the "highly chlorinated" pool and the broken sauna/steam room. Location was perfect, with everything I needed just a minute's walk away.

Nothing seemed to work or was dangerous. But hey, at least I got to experience a highly chlorinated pool and broken sauna!

Great value for money. The apartments were big, comfy and clean, with bathroom and extra toilet. The location was very good for hiking in the nearby mountains. Staff spoke good English and parking was available.

The hotel restaurant and spa were not available during the summer season. The kitchen could have been better equipped with a microwave.

Great location, friendly staff, spacious and clean apartments, fully equipped kitchenette, ample supply of linens and towels, convenient parking.

Nothing it was perfect.